Got questions? You’ll find most of your answers here.
If not, reach out to us using our contact form.
GET IN TOUCHDo you have after‑sale agents in overseas countries?
At present we provide online remote technical guidance. We are looking for overseas agents.
Can you provide an English‑version operation manual?
Sure, every machine is supplied with an English‑language operation manual.
What payment terms do you accept?
T/T, L‑C are acceptable.
Can you offer an exact shipping freight quote?
Freight cost depends on total weight, volume and destination port. Please send us your port name for an accurate offer.
What spare parts come together with the machine?
Each set is equipped with common consumables, such as grinding discs and wrenches.
How will you pack the machines for sea shipping?
Packed in fumigation‑free plywood wooden cases, suitable for long‑distance sea transportation.
What is the warranty of the floor grinder?
1‑year warranty for the motor and main machine. Wear‑parts are not covered.
How long is your production lead‑time?
3‑7 days for standard models in stock. 15‑25 working days for custom‑made orders.
Can I customize the machine, such as logo, color, voltage?
Yes. Custom‑printed logo, custom‑spray color and different‑voltage motors are supported.
What is your MOQ?
Our minimum order quantity is 1 unit for trial order. Bulk orders are welcome for better prices.